Hr Case Study Coursework Example | Topics and Well Written Essays - 500 words

Hr Case Study - Coursework Example To begin with, there are mainly three types of training program development theories such as identical elements, stimulus generalization, and cognitive theory each of which emphasizes on specific areas. Therefore, it is advisable for the Backwoods to follow most appropriate theories by taking the most attention needed areas into account. Previously, it was identified that effective delivery of customers’ orders is the main objective of the proposed training program. As discussed earlier, employees in the customer orders division need adequate technical skills because they are to deal with customer calls through a computer network system. The identical elements theory suggests that â€Å"training environment is identical to work environment† (Table 5.1). Under predictable and stable work environment features, this strategy works efficiently. It is obvious that the work performed by customer order division is predictable and of stable nature. Since there are no chances fo r future changes in work nature, the organization can effectively train its employees once this method gets implemented. Therefore, it is advisable for the Backwoods Company to follow identical elements theory to improve the technical efficiency of customer order department.